Greeted by welcoming and kind staff. Room was comfortable, clean and spacious. Included in price facilities were excellent; lovely clean pool, sauna, jacuzzi and steam room. Location fantastic; large Tesco's about a 5 minute drive and short bus/car/taxi journey into York city centre. Very happy with our stay couldn't fault it, would come here again.
Rebecca
tháng 12 năm 2024
Room was perfect with the view.Breakfast was good with plenty of choice.Location was good in that you could jump on a bus into York s centre saving on the over charged car parks.If you were going out over by car the links to the main roads were nearby avoiding the heavy traffic of the town
Joseph
tháng 9 năm 2024
The hotel was absolutely beautiful! The rooms were very roomy and comfortable, the staff were friendly and accommodating and the hotel facilities were fantastic! We loved the spa pool and sauna and went several times during our stay. Will definitely be staying here again for these facilities alone! We didn't try the hotel breakfast, but Cafe at no 12 across the road was amazing for breakfast too!
Olivia
tháng 10 năm 2024
The hotel is great and the room with the balcony was lovely. The breakfast was well worth it and was a great way to start the day. There is a bus stop right outside the hotel that for £2 takes you into the centre of York. Car parking at the hotel is good and not too expensive. This, along with the easy access to the bus service meant that we left our car at the hotel for our whole stay and just used the bus.
John
tháng 9 năm 2024
We stayed in the superior bedroom, the room was very big and spacious. The room was at the top of the hotel accessed by a lift. The room had 2 dorm-a windows so you couldn’t really see the beautiful scenery, as the hotel sits opposite the racecourse. Bed was very comfortable and so big…… the room has a little fridge cleverly hidden in the side board it also has a kettle and fresh bottles of water. Plenty of room for hanging clothes and drawers. Only down side was the weather was very good for this time of year and the room was very hot at night, there is an air conditioner unit In the room along with a fan but very noisy when running. We did use the swimming pool, steam room and sauna all free of charge, even get towels provided for you. We had breakfast every morning as this was included, buffet style lovely fresh and hot. The staff were all lovely always a smile on their face and nothing was a bother to them. The hotel is quite a bit outside the centre of York we walked it a couple of times, there is a very good bus service out side the hotel no4 bus runs along with some others.
Shazza
tháng 4 năm 2025
Staff were very friendly and helpful throughout the hotel from reception to leisure centre and room cleaning. Easy to find location approx 25 minute walk to Micklegate. Next to Goddard's NT garden and York Racecourse. 2 nice pubs a short walk away if you don't want to remain in the hotel. A small swimming pool with gym, steam room, sauna and jacuzzi. Can get a bit busy depending on time of visit. We went to York to celebrate our wedding anniversary and chose to stay a little outside the centre. We went to Evensong at the Minster, walked to the centre and around the city walls, enjoyed a guided tour of the NT Treasurer's House, walked around Goddard's NT garden, caught a bus back to the hotel using our freedom passes when tired. Bed was comfortable. Hair dryer and iron provided.
Maureen
tháng 4 năm 2025
Dear sir or madam your service is excellent and I mean excellent we arrive a little bit early than normal. We arrived just at 1 o’clock and unfortunately my room was taken but one of the staff said we have got a room here that you would like looking right over the Racecourse had no extra charge so they said we said yes we would love that the service is excellent no complaints at all. I wish we could stay more often. Miss Anne Horsley and Robert Horsley.🍺🍺🍷🍷
Robert
tháng 3 năm 2025
Stunning hotel, staff are all very friendly and hotel has a lot of usable facilities. Rooms were very clean and were equipped with all necessary features. Rooms are a good size and very comfortable bed
Louise
tháng 1 năm 2025
Great size room with views towards the racecourse. There was plenty of choice at breakfast, the food was well presented and looked inviting. The breakfast staff were very friendly and met everyone's needs. The staff in the grill/bar were also very friendly and the lunch we had was lovely. The Reception staff were very helpful and again, very friendly. We didn't use the fitness suite or pool but the facilities looked very good. A great location on the route of several buses into York City Centre.
Ann
tháng 1 năm 2025
Room was top floor, furniture was dated, not what you would expect from a Marriott Hotel. The bed was comfortable but could do with larger pillows and the bathroom was small with a disappointing shower, no water pressure, we reported this but no difference made. Could not fault the staff who were brilliant and the breakfast was excellent, also the Cast Iron restaurant evening menu was good. The swimming pool was very clean with a steam room and sauna, can't fault it at all. Location was good, about 35 minutes walk to the City centre, also bus stops very close to hotel. The parking was great although feel that cost should be free when staying at hotel.
Martyn
tháng 3 năm 2025